Policies built for a curated marketplace
Review Neosgo's legal, shipping, returns, privacy, cookie, and seller policy documents.
Effective 2026-04-03
Terms of Service
The terms governing access to the Neosgo mystery box marketplace, order acceptance, pricing, account conduct, disputes, and platform enforcement.
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Effective 2026-04-03
Privacy Policy
How Neosgo collects, uses, shares, retains, and protects personal information across its website, portals, communications, and services.
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Effective 2026-04-03
Shipping & Delivery Policy
The operating rules for mystery box shipment methods, split shipments, inspections, delivery issues, and shipping-related claims on Neosgo.
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Effective 2026-04-03
Returns & Refunds Policy
Eligibility, exclusions, and refund handling rules for Neosgo mystery box orders, including damage and not-as-described claims.
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Effective 2026-04-03
Cookie Notice
An explanation of the cookies and similar technologies used by Neosgo for sign-in, cart persistence, analytics, security, and performance.
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Effective 2026-04-03
Seller Listing Standards
The rules Neosgo sellers must follow for listing accuracy, image rights, pricing integrity, inventory updates, post-approval changes, and enforcement.
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